Shipping Policy

Delivery Time

Our commitment to delivering high-quality products means that we handle every order with the utmost care.

We currently aim to deliver your order within an average timeframe of 6–12 business days. Please note that these delivery times are estimates and may vary depending on your location and external circumstances.

Delays Due to Unforeseen Demand

Delivery times may occasionally vary due to unexpected increases in demand. While we always strive to ship and deliver your order as quickly as possible, peak periods or seasonal demand may result in temporary delays.

We appreciate your understanding in such situations and assure you that we will do everything possible to minimize any delays.

Shipping Service

At Velcy-Vancouver, we ensure that your order is delivered quickly and securely through trusted shipping partners.

Once your order has been dispatched, you will receive a confirmation email containing a tracking number, allowing you to monitor the progress of your shipment at any time.

We handle your products with great care and remain available to assist you with any questions or concerns. Thank you for placing your trust in Velcy-Vancouver.

Additional Services

To enhance your shopping experience, we also offer:

● Free Shipping – Free shipping is available on orders above a specified amount.
● Insured Shipping – If you require priority handling and additional protection, insured shipping is available for an extra fee.
● Dedicated Customer Support – Our customer service team is always ready to assist you with any inquiries or concerns.

We truly value your trust and are committed to providing you with the best possible service. If you have any further questions about our Shipping Policy, please do not hesitate to contact us.

Thank you for choosing Velcy-Vancouver.